Common queries answered
Frequently asked Questions
What is the minimum order quantity (MOQ) for bulk Palo Santo products?
Our standard MOQ for wholesale orders is typically 5 kg (11 lbs). However, we’re open to discussing smaller quantities to accommodate your specific needs.
Do you offer custom packaging and branding solutions?
Yes, we offer customizable packaging and branding services to align with your company’s branding guidelines, allowing seamless integration into your existing product lines.
How do you ensure the Palo Santo is sustainably harvested?
Our Palo Santo is ethically sourced exclusively from naturally fallen branches and trees. We strictly follow Peruvian environmental guidelines, ensuring no live trees are harmed in the harvesting process.
Can I request product samples before placing a bulk order?
Absolutely! We encourage you to request free samples to evaluate the quality, aroma, and consistency of our Palo Santo before finalizing your order.
How long does shipping typically take for international orders?
International orders generally take between 7 to 14 business days, depending on the destination and chosen shipping method. We provide tracking information for all shipments.
What certifications does your Palo Santo hold?
Our Palo Santo products carry certifications for sustainable harvesting practices, ethical sourcing, and organic quality, reflecting our commitment to high industry standards.
Do you offer different formats of Palo Santo products?
Yes, we offer various formats including Palo Santo sticks, incense cones, essential oils, and powdered incense, ensuring diverse options to meet your business requirements.
How should Palo Santo products be stored to maintain quality?
Store Palo Santo products in a cool, dry place away from direct sunlight and moisture to maintain their aroma, potency, and longevity.
What makes Peruvian Palo Santo premium compared to other sources?
Peruvian Palo Santo is renowned for its distinctive, powerful aroma and high concentration of natural oils, making it exceptionally effective for spiritual, therapeutic, and aromatic uses.
Do you offer discounts for recurring or larger volume purchases?
Yes, we provide attractive discounts for larger and recurring bulk orders. We value long-term partnerships and are committed to offering competitive pricing to support your business growth.